Technical Assistance Platform

Online platform for the management of all activities and for the involvement of all stakeholders from Technical Assistance and Capacity Building assignments

Bird’s eye view

Technical Assistance Platform can provide professional support for project management during the whole duration of your project and is offered as-a-service. You don’t have to purchase any licence or software, you only have to let us know that you want to optimise the implementation for your EU financed Technical Assistance or Capacity Building project. We will setup your dedicated online platform and you are ready to go.

This can be foreseen from the proposal stage and all expenses can be included in the backstopping costs. For your technical proposal, you can benefit on the detailed description of the platform to include it in the backstopping section of your proposal, thus gaining additional evaluation points.

What's in it for you?

For GLOBAL PRICE projects, you will save a lot of expert-days while the amounts you bill is fixed, so you will get extra profit margin. For FEE BASED projects, in addition to driving the same expert-day economy, you will optimise the backstopping costs that are included in the daily rate of key and non-key experts, increasing the profit margin of the project.

benefit-1

optimise costs and increase margin

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be online even during crisis lockdown

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be transparent and build trust

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get extra evaluation points

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reduce reporting time

Features

Privacy

The platform collects personal information from stakeholders and project team. With respect to the EU GDPR Directive, the platform implements the needed measures and functionalities in order to be compliant and to respect the individual rights to privacy and personal data protection. A Privacy Policy is in place, the Cookies Policy is transparent and visible and dedicated forms for data privacy issues are available.

Reporting

This module is dedicated mostly to the project team. The functionalities include time-sheets reporting, progress reporting and team evaluations. This module contributes to an increased efficiency of the services by allowing the team to focus on the work rather than on traditional paperwork related to reporting.

Library

This module is the project content repository. Documents and other type of content are accessible based on the role of each team member, dedicated access rights and permissions are granted by the administrator. External (stakeholders such as CA, Beneficiary) are also granted with access rights and permissions.

Contacts

This module provides the users (team members and stakeholders) with all needed contact information for the parties and individuals involved in the project implementation.

Calendar

This module provides the project calendar and the events scheduling functionalities. Each event can be scheduled, invitations can be sent to the future participants, presentation materials can be uploaded to be available for review and minutes of meetings and/or other outputs from the events can be published afterwards.

Stakeholder Consultation

This module has a great impact on connecting the project team with the stakeholders. The actions for collecting opinions and feedback from the stakeholders as well as consolidating the information and provide in-depth analysis is automated by this module.

The functionalities of this module includes (without being limited to): Online questionnaires to be used for specific feedback collection; Online questionnaires for collecting the information for assessing the existing situation and needs; Questionnaires to be used within the workshops and seminars for collecting information and for the event evaluation; Online certification questionnaires in order to evaluate the participants.

The module provides dedicated functionalities for creating distribution lists for the questionnaires and to set time limits for receiving the information from the stakeholders.

All functionalities are available in a secure environment and under a well controlled system of access rights and permissions in order to ensure privacy and confidentiality (where applicable) and are accessible from mobile devices also, thus increasing the possibility and willingness of the stakeholders to provide the needed information.

On the project team side, this module allows a huge increase of efficiency and effectiveness for the activities related to the collection, consolidate, report and integrate the opinions and feedback from the stakeholders.

Communication

This module allows the team members (and when needed other stakeholders too) to stay in contact during the project implementation. The module provides fast communication methods including instant messenger and gives a special attention to the possibility to access all the communication features from the mobile devices.

AS-IS/TO-BE Gap Analysis

An integrated rules mapping and change governance platform is used to provide a granular view of the relationship between the AS-IS and TO-BE situations and the organisational entities, processes, assets and plans needed to bridge the gaps.

Areas requiring remediation will be recorded as risks against any “identified gap” and captured in the context of associated organisational entities, processes, locations, assets. This will support an ability to consolidate requirements into single bodies of work where appropriate, whilst maintaining a clear view of how each activity relates back to the “identified gap” that it has been created to address.

Individual remediation plans will then be scoped, capturing details of cost components, impacts, program risks and dependencies within the platform. Then with the platform’s ability to perform dynamic scenario analysis, stakeholders will be able to efficiently review and assess the relative time, cost and risk impact of alternative investment approaches and at the same time interrogate, pivot and report information quickly and effectively.

How it works

Components

Free resources

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Free Resources License

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